Privacy policy

SWELLNESS — Privacy Policy

Last updated: 29 November 2025

Your privacy is important to us. This policy explains how we collect, use, and protect personal information in accordance with the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect:

Name
Email address
Billing and shipping address
Payment details (processed securely via third parties — we do not store card numbers)
Order history
Website usage (analytics, cookies)

2. How We Use Your Information

We use your information to:

Process orders and deliver products
Communicate order updates
Improve our website and customer experience
Provide customer support
Send marketing emails (only if you opt-in)

You can unsubscribe at any time.

3. Sharing Your Information

We only share information with:

Payment processors
Shipping providers
Service providers (website platforms, analytics tools)

We do not sell personal information to third parties.

4. Cookies & Analytics

We use cookies and analytics tools to understand website traffic and improve performance.
You can disable cookies in your browser settings if preferred.

5. Data Storage & Security

We take reasonable precautions to protect your data from loss, misuse, or unauthorised access.
However, no online platform can guarantee absolute security.

6. Access & Corrections

You may request:

A copy of the personal information we hold
Corrections to inaccurate information

7. Children’s Privacy

We do not knowingly collect information from individuals under 18 without parental consent.

8. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated version will be posted on this page with a revised “Last updated” date.

9. Contact

For privacy enquiries:
📧 hello@swellnessguide.com